Privacy Policy

Privacy Policy for Hong Kong

How Bonzorr Approaches Personal Information

This Privacy Policy explains how Bonzorr (“we,” “our,” or “the company”) manages personal information shared with us through our website and digital touchpoints. We aim to offer a clear and relatable explanation so visitors understand the way their information moves through our system. If anything, here feels unclear, you are welcome to reach out to us at info@bonzorr.com.

We follow the Personal Data (Privacy) Ordinance (PDPO) of Hong Kong, which outlines how organizations should gather, store, use, and safeguard personal data. Our processes are shaped to stay aligned with these obligations.

What We Collect

We collect only what is needed to run our services and make interactions smoother. Depending on how you use our website, the information we gather may include:

Name

Email address

Phone number

Delivery information

Account details

Records of your interactions on our website

Device and browser information

Preferences you share through forms or site features

We avoid collecting anything that we do not genuinely need for the functions listed in this policy.

Why We Collect Information

We gather personal data for reasons linked directly to our service. These include:

Setting up your account

Processing your orders

Maintaining communication with you regarding updates or inquiries

Improving the experience on our site

Understanding general visitor patterns so the site can be refined

Sending product updates or promotions when you have allowed us to do so

Responding to questions or support requests

Fulfilling legal or regulatory obligations in Hong Kong

Each purpose follows the principles of the PDPO, particularly regarding purpose limitation and fair handling.

How We Use and Store Information

We use your information in a way that supports the functions you expect from our website. We store the data securely in digital systems that include technical safeguards to prevent unauthorized access. Only authorized individuals within our team or trusted service partners can access your information, and even then, only when strictly necessary.

We retain personal information only for as long as required for the purposes laid out in this policy or as required by Hong Kong regulations.

How Information May Be Shared

We do not sell personal data. However, we may share it with:

Delivery partners

Payment processors

Website analytics providers

Cloud storage platforms

Customer support tools

Legal authorities when required by Hong Kong law

Whenever information is passed to a partner, it is limited to what they need in order to complete the specific task.

Cookies and Tracking Tools

Our website uses cookies and similar tools to help pages function, understand general browsing behavior, and remember your selections. These tools may gather device details, session information, or broad interaction patterns. You may adjust your browser settings to block or delete cookies if you prefer.

Your Rights Under PDPO

Under the Personal Data (Privacy) Ordinance, you have several rights, including:

The right to request access to the personal data we hold

The right to ask for correction of inaccurate or incomplete data

The right to ask about how we use your information

The right to withdraw consent for specific uses that rely on your approval

We will respond to such requests within a reasonable period, following PDPO requirements.

How You Can Update or Remove Your Information

If you want to update your personal data or request that we remove certain information from our systems, you may contact us at info@bonzorr.com. We will verify your identity before making any changes to keep your information secure.

Marketing Communication

If you sign up for updates, product highlights, or promotions, we may contact you occasionally. You may opt out at any time by selecting the unsubscribe link included in those messages or by emailing us directly.

Children’s Personal Information

Our website is not built for individuals under the age commonly recognized as requiring parental guidance in Hong Kong. We do not knowingly gather personal data from such individuals. If you believe information has been shared unintentionally, you may notify us so we can remove it.

Adjustments to This Policy

We may revise this Privacy Policy from time to time to align with platform changes, operational updates, or adjustments in Hong Kong regulations. All updates will be made available on this page so visitors remain informed.

Privacy Policy for Singapore

How Bonzorr Handles Personal Information

This Privacy Policy explains how Bonzorr (“we,” “our,” or “the company”) manages personal information that visitors and customers share with us while using our website. Our aim is to give you a clear sense of what happens behind the scenes without repeating legal phrases that feel distant or confusing.

If you ever need clarification, you can reach us at info@bonzorr.com.

We follow the Personal Data Protection Act (PDPA) of Singapore, which outlines how organizations must handle personal data responsibly. Everything described here aligns with those expectations.

What We Collect

The information we gather depends on how you interact with our website. You may provide information directly, or it may be captured automatically through website functions. This may include:

Name

Email address

Phone number

Delivery details

Account login information

Records of website activity

Device and browser indicators

Preferences you choose to share with us

We only gather what is reasonably needed to support the services listed in this policy.

Why We Collect Personal Data

We handle personal information for practical reasons connected to the functions of our website and your experience with our brand. These purposes include:

Creating and managing customer accounts

Processing and fulfilling orders

Communicating updates, confirmations, or inquiries

Allowing you to use website features smoothly

Handling customer support situations

Notifying you about promotions or product updates if you have chosen to receive them

Understanding general browsing patterns to refine site performance

Meeting regulatory or legal duties in Singapore

All uses remain within the framework of the PDPA’s purpose limitation obligation.

How Information Is Stored and Secured

Your information is stored in controlled digital systems that follow practical security measures, such as restricted access and technical safeguards. Only specific authorized individuals or verified service providers have access to your data, and only when necessary for a defined task.

We keep personal information only for the duration needed to meet the purposes listed above or as required by Singapore regulations.

When Information May Be Shared

There are situations where we may need to share certain information with trusted third parties. These include:

Courier and delivery services

Payment processors

Technical partners that host or manage parts of our website

Customer support services

Compliance with Singapore laws or government requests

We only share what is needed for these groups to perform their functions. We do not sell personal information.

Use of Cookies and Tracking Tools

Our website uses cookies and related tracking tools to maintain functionality, remember selections, and understand how visitors navigate through pages. These tools may record general browsing patterns, device type, and session activity.

If you prefer to limit or block cookies, you may do so through your browser settings.

Your Rights Under the PDPA

Under the PDPA, you have several rights regarding your personal data. These include:

Requesting access to the information we hold about you

Asking for corrections if you believe your data is inaccurate

Requesting details about how your information is used

Withdrawing consent for certain uses that require your approval

We will handle such requests in a reasonable timeframe, following PDPA guidelines.

Updating or Removing Your Information

If you would like to modify, update, or request removal of your personal data from our systems, you can contact us at info@bonzorr.com. We may need to confirm your identity before making any adjustments to ensure security.

Marketing Preference Choices

If you sign up for updates or promotions, you may receive occasional messages from us. You may opt out at any time by using the unsubscribe link or by contacting us directly.

Personal Data of Individuals Under a Certain Age

Our website is primarily intended for adults. We do not knowingly gather personal information from individuals below the age where such data collection requires parental involvement in Singapore. If personal information from such individuals is discovered, you may notify us so we can address it promptly.

Changes to This Policy

As our website or internal systems evolve, this Privacy Policy may be updated. Any revisions will be reflected on this page so visitors remain aware of what has changed.